HotelBuddy – a guest self-service system and mobile keys for hotels.

We are the official “HotelBuddy” partners in Lithuania.

HotelBuddy is a cloud-based platform that automates the entire guest journey from reservation to departure. It reduces the workload on the front desk, optimizes processes, and provides a convenient, contactless experience for the guest.

Key Features:

  • Online Check-in / Check-out: Works via a mobile browser; no downloads are needed.
  • Mobile Keys: Guests can unlock rooms with their phones, even if the locks are not smart (using a special device).
  • Guest Portal (Guest App): Provides reservation information, payments, registration for travel companions, invoices, and requests.
  • Upsell Functionality: Guests can purchase additional services like spa treatments, conference rooms, dining, or transportation before arrival or during their stay.
  • Direct Chat: The guest can communicate directly with the hotel via their browser.
  • HotelBuddy Lite: A simple version without PMS integration, designed for smaller hotels and guesthouses.

Integrations
HotelBuddy integrates with the most popular PMS (Property Management System) platforms:

  • Opera On-Prem
  • Opera Cloud
  • Hotsoft
  • HotelTime
  • Mews
  • Infor

These integrations allow for real-time synchronization of reservations, guest data, rooms, and invoices. If your system is not on this list, we can assess the technical possibilities for a custom integration.

Scroll to Top